Do you know your passenger rights?
Posted in Industry news
For approximately 6 months will apply amended regulations relating to long distance bus/coach services. Please read carefully what you will be able to expect from the carriers.Rights for passengers travelling by bus and coachThe Regulation 181/2011 was published on 28 February 2011 and its provisions will apply as from 1 March 2013The Regulation fully applies to long distance services (i.e. of more 250 km), whereas only some of its provisions apply to all services, including those of shorter distance. The new rights applicable to long distance services (i.e. of more than 2...
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