NatEx boss Cleaves is making long coach marathonThe managing director of the National Express coach business, Andrew Cleaves, is to spend next week travelling the country on his own coach services to experience life as a NatEx customer. Cleaves explains: I do spend a lot of time visiting National Express locations around the UK, but it’s for a few hours here and there. I want to dedicate some quality time travelling on coaches to not only meet customers and staff, but to travel as a customer does.I want to experience what’s great and what’s not so great about the s...