Is it possible to re-print tickets online?

Accidents happen, so If your ticket is damaged, deleted or lost, but you know ticket’s reference number, you can now print it again. This feature is available now at the National Express website.

What you need to do? How to reprint your coach ticket?  
Simply enter your ticket number, the last 4 digits from your debit or credit card number, and click "Display ticket to print". This will open a new window with a copy of your ticket that you can then print out and take with you for your journey.

In my opinion, it’s a a good option, but what if you don’t have the ticket number?

You probably need to contact customer service, you won’t be able to do this online. So remember this for the future; soon after buying a ticket, write down the number - just in case!